An illustration of a tablet, phone, a pencil, and a magnifying glasses
Podcast, 14 mins

Digital arts and culture: The perfect ‘hook’ for digital inclusion

Can arts and culture provide a first step on the road to digital inclusion, motivating older people to engage with digital tools, technology, and services?

Do you have the internet at home, and a smartphone in your pocket? Did you use an app today to check the weather forecast, reply to a message, or check your bank balance? Digital is embedded into everything we do. It's how we connect, learn, work, and thrive. 

Now, imagine if you were unable to access the internet, or didn't know how to do everyday tasks like online shopping or video calls. For some people, particularly older people, this is a present reality. This is digital exclusion.

This project wanted to find out how arts groups and community centres help older adults start to use digital tools. Many organisations already teach people digital skills, as a side benefit to their creative activities. We wanted to know what makes these activities successful, and how older people had become digitally included as a result.

In this podcast, we explain how we did our research and what we found out. You'll hear from older adults who now feel more confident using technology. You will also hear from organisations that found creative ways to include digital learning in their activities.

The research was funded by Arts Council England, and produced in partnership with 100% Digital Leeds.

To find out more, please visit the project website

Credits

  • Principal Investigator of the Digital Arts and Culture project, and podcast host: Dr Sharon Wagg (Lecturer in Library and Information Management at the University of Sheffield)
  • Podcast guest: Dr Pam McKinney (Senior Lecturer at the University of Sheffield)
  • Podcast guest: Laura Woods (PhD researcher at the University of Sheffield)
  • Podcast production, music credit and quotation voiceover: Kitty Turner
Correct as of content publication - 28/01/2026

See also